Automated appointment reminders, follow-up campaigns, and promotional sequences that keep your customers engaged and coming back.
Get StartedNo-shows cost Penticton businesses thousands every month. Our automated reminder system sends perfectly timed SMS and email notifications that keep your schedule full and your customers accountable.
Automatic SMS and email reminders go out 48 hours, 24 hours, and 1 hour before each appointment. Customers confirm, reschedule, or cancel with a single tap.
When a customer can't make it, the reminder includes a direct rescheduling link. No phone calls, no back-and-forth -- they pick a new time in seconds.
See who's confirmed, who hasn't responded, and who's at risk of no-showing. Unconfirmed appointments get flagged so your team can follow up proactively.
"Hi Sarah, just a reminder about your appointment this Thursday at 2:00 PM. Need to reschedule? Click here."
"Reminder: Your appointment is tomorrow at 2:00 PM. Reply C to confirm, R to reschedule, or X to cancel."
"See you in 1 hour! We're located at 123 Main St, Penticton. Free parking available behind the building."
Result: Businesses using our reminder sequence see no-show rates drop from 25-30% to under 5%.
From post-service follow-ups to win-back sequences, every touchpoint is automated and personalized.
After every appointment, an automated message checks in on satisfaction. Happy customers get a review request link. Unhappy customers get routed to your team for immediate resolution.
"Hi Sarah! How was your experience today? Tap a star to let us know: [1-5 rating]. Your feedback helps us serve the South Okanagan better."
Haven't heard from a customer in 60, 90, or 120 days? Automated win-back campaigns re-engage lapsed customers with personalized offers before they find a competitor.
Launch seasonal offers, announce new services, or promote holiday specials with pre-built campaign templates. Target specific customer segments based on service history, location, or spending patterns.
Automated check-ins after service completion ensure every customer feels heard. Quick 1-tap surveys capture feedback while the experience is fresh, and AI routes negative responses to your team instantly.
Email marketing averages a 20% open rate. SMS averages 98%. For Penticton businesses competing for attention in the South Okanagan, text message marketing is the most direct line to your customers.
Messages are read within 3 minutes of delivery on average. Perfect for last-minute openings, flash sales, or time-sensitive promotions.
Target messages by service type, visit history, location, or spending level. Send relevant offers to the right customers -- not blanket blasts to everyone.
Automated opt-in/opt-out management, CASL compliance for Canadian businesses, and consent tracking are all handled automatically. No legal headaches.
Result: Our South Okanagan clients see an average 25% increase in repeat bookings within the first 90 days of implementing automated follow-up campaigns.
Real-time analytics on every campaign so you can optimize and improve continuously.
Track exactly how many recipients open your messages and click through. See which subject lines and CTAs perform best for your Penticton audience.
Connect campaigns directly to bookings and revenue. Know exactly how much each campaign earns so you can invest in what drives the best ROI.
Test different message variations, send times, and offers. AI automatically selects the winning version and sends it to the remaining audience.
Pair follow-up emails with automated review requests to turn every satisfied customer into a 5-star review.
Learn moreBooking triggers the entire reminder and follow-up sequence automatically -- zero manual effort required.
Learn moreChat captures contact details that feed directly into your email and SMS campaigns for ongoing nurture.
Learn moreStop losing customers to silence. Let automated email and SMS keep your Penticton business top of mind around the clock.