Privacy Policy

1. Introduction

NetDNA Technology Solutions Inc. ("NetDNA," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.netdnamsp.com and use our services.

2. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide when you:

• Fill out a contact form or request an assessment
• Subscribe to our newsletter or communications
• Schedule an appointment or consultation
• Use our AI chat widget
• Leave a review or testimonial

This may include your name, email address, phone number, business name, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Pages visited and time spent on each page
• Referring website or source
• Device type and operating system

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Send appointment reminders and service communications
• Improve our website and services
• Send marketing communications (with your consent)
• Comply with legal obligations
• Protect against fraud and abuse

4. Social Media Integration

Our services may include social media management features that connect to third-party platforms such as Facebook, Instagram, LinkedIn, X (Twitter), and others. When you authorize a connection to a social media platform:

• We access only the permissions you explicitly grant
• We use your social media data solely to provide the services you requested (e.g., scheduling and publishing posts)
• We do not sell your social media data to third parties
• You can revoke access at any time through the respective platform's settings

Data obtained from Facebook and Instagram APIs is used in accordance with the Meta Platform Terms and is not transferred to third parties for purposes unrelated to our services.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information with:

• Service providers: Third-party vendors who assist us in operating our website and services (e.g., hosting, email delivery, analytics)
• Social media platforms: Only as necessary to provide authorized social media management services
• Legal requirements: When required by law, regulation, or legal process
• Business transfers: In connection with a merger, acquisition, or sale of assets

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. You may request deletion of your data at any time by contacting us.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption, access controls, and secure data storage. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Cookies

Our website may use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser preferences. Essential cookies required for site functionality cannot be disabled.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent for marketing communications
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us using the information below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

11. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: